1. How do I use the Ice Drink Bucket?

We recommend filling the Ice Drink Bucket half to two-thirds full with ice and adding water until the ice is at the height of the cube.

Then add the drink you want to chill.

If you don’t use water, put the drink in the container first, then pile the ice on top.

2.How to make the ice last longer in Ice Drink Bucket?

1) Use a light-colored Ice Drink Bucket

Light-colored Ice Drink Bucket is suitable for plastic types.

The light color absorbs less heat, so in a way, it prevents the heat from coming in contact with the ice.

Therefore, it can reduce the speed of ice melting.

2) Wrap Ice Drink Bucket with a towel

If your Ice Drink Bucket does not have insulation, you can wrap it with a dry, clean towel.

This extra layer will protect the sides of the Ice Drink Bucket from absorbing heat from the environment, thus slowing down the melting of the ice.

3) Line the Ice Drink Bucket with aluminum foil

If you only have a metal or stainless steel Ice Drink Bucket on hand, you can line the center with aluminum foil before putting the ice in.

Aluminum foil has a reflective surface that keeps the temperature consistent, so the ice stays cool and intact.

In addition, each time you open the Ice Drink Bucket, the aluminum foil draws heat or light away from the ice.

4) Keep Ice Drink Bucket in a cold place

Another precaution to keep the ice intact is to keep the Ice Drink Bucket in a cool place or out of direct sunlight.

3. Order Cancellation

After the order is successfully paid, you can check the status of your order in your account order details.

You can cancel your order within 2 hours of placing it.

After 2 hours, our order will enter the packing process.

Once packed, the order cannot be canceled.

Please understand our work.

4. What if the Ice Drink Bucket is damaged in transit?

We are sorry you did not receive the Ice Drink Bucket products intac (such as broken, holes, leaks, scratches, etc.), please contact us at [email protected] and we will arrange an exchange or full refund.

5. Refund amount

Once the returned Ice Drink Bucket arrives at Icedrinkbucket.com’s warehouse and passes a successful inspection, the refund process will begin.

The refund amount will be returned to your payment account within 1-2 business days.